FAQs

If I am not happy can I get my money back?

Absolutely. Just send it back undamaged and we will refund you in full as soon as we receive it.

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When can I expect my purchased books to arrive?

We are at the mercy of the postal systems and couriers, but parcels are generally delivered during standard business hours within: 2-3 days (Express, Australia), 3-6 days (Standard, Australia), 6-14 days (Express, International). If you are concerned that the books haven’t arrived as expected, make sure to check in with your local delivery service, who may be holding your parcel after an unsuccessful delivery attempt. Most services will try three delivery attempts within business hours, before returning to us. 

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How much is postage?

As little as we can make it! We aim to just cover costs. To see the total cost of postage to your location (in your currency), click the "Buy Now" button and fill in your details. You will be presented with the total costs. If you so choose, you can cancel the transaction at this point. If you are located outside of Australia, your local Amazon site or online bookseller may be able to provide a lower postage cost. See our list of Amazon links…

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Are there any other payment options?

Companies or educational institutions (with an ABN/ACN) may be permitted to pay on an invoice. Please use this form to enquire.

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What payment methods do you accept?

You can purchase books and resources via our online shop, which offers secure and encrypted Credit Card payments, as well as ApplePay and PayPal.

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